VDOT News - Statewide



Shannon N. Marshall 804-371-6844

Dec. 1, 2017

Program eases the burden of Elizabeth River Tunnels’ tolls on Norfolk and Portsmouth residents most financially impacted

RICHMOND – The Virginia Department of Transportation today announced the start of the 2018 Toll Relief Program enrollment period. Toll Relief, the first program of its kind in the nation, provides meaningful financial relief to qualified Norfolk and Portsmouth residents. The in-person enrollment period is Dec. 1, 2017, through Feb. 15, 2018, at the E-ZPass Customer Service Centers in Norfolk and Portsmouth. Toll Relief benefits will begin March 1, 2018.

“This is the second year we’ve been able to offer eligible Norfolk and Portsmouth residents with help paying Elizabeth River Tunnels’ tolls,” said Deputy Secretary of Transportation Grindly Johnson. “Toll Relief provides much-needed financial assistance to those who need it the most.”

To qualify for Toll Relief, participants must:

  • Reside in Norfolk or Portsmouth
  • Earn $30,000 or less per year
  • Have or open a Virginia E-ZPass account
  • Record eight trips or more during a calendar month through the Downtown or Midtown tunnels

Once a qualified participant’s Virginia E-ZPass transponder records eight or more trips through the Downtown or Midtown tunnels during a calendar month, a one-dollar refund will be credited to his or her Virginia E-ZPass account.

Elizabeth River Crossings, operators of the Elizabeth River Tunnels, is paying the commonwealth $500,000 a year for 10 years to help offset the cost of tolls on those users most financially stressed.

For more information on Toll Relief, visit www.vdottollrelief.com or call 855-530-5506.




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Page last modified: Dec. 1, 2017