Hampton Roads Traffic Operations Center
2008 Hampton Roads Traffic Operation Center annual report
(PDF, 4 MB)
Weekly performance measures
The Hampton Roads Traffic Operations Center uses computers and advanced technology to monitor traffic, keep it moving, and keep motorists informed of real-time weather and road conditions.
The center's technology helps tourists, shippers and local commuters navigate the highways, bridges and tunnels throughout Hampton Roads through advanced electronic information and communication technologies (also known as Intelligent Transportation Systems).
The Hampton Roads Traffic Operations Center is part of the statewide traffic management network - including electronic toll collection systems, electronic truck weigh stations and travel information centers, that make Smart Travel possible throughout the commonwealth.
Control Room Operations
The center's
controllers monitor and evaluate interstate
traffic flow, communicate information to the public and send
assistance when necessary.
The way the traffic managment works is this:
When traffic slows down as the result of a crash, vehicle
detection units “feel” a decrease in traffic flow and send this
information to the center via fiber optic cable.
Computers then signal the traffic controller, who is able to
pinpoint the exact location of the accident via cameras on the
roadways. In the next few seconds, the traffic controller uses
electronic message signs and highway advisory radio to give
commuters and travelers up-to-the-minute traffic information on
lane closures, bridge opening times, accidents, construction
delays, and detours. Controllers also contact one of the
Center's Freeway Incident Response Teams as well as emergency
personnel when needed. By providing emergency workers with
real-time information, controllers ensure that response time is
much quicker, and that responders have details of the incident
to provide the proper equipment and personnel.
Safety Service Patrol
The Safety Service Patrol (SSP), part of VDOT’s Traffic Operations Centers in Virginia Beach, is an innovative motorist assistance program. Hampton Roads patrollers provide traffic control and roadside assistance for motorists traveling on approximately 80 interstate miles throughout Hampton Roads 24-hours a day, seven days a week. Services provided by the Safety Service Patrol are free of charge and include the following:
- Jump starting vehicles
- Providing gasoline or diesel fuel
- Providing water
- Changing tires
- Removing debris from the roadway
- Providing cellular telephone services to disabled motorists
- Calling for a tow truck
- Providing directions and a state map
- Providing CPR and limited First Aid until emergency services arrive




















